I am the most important person in the world

…or should have been to the bag boy at the market this morning.

I try to help out the person who’s bagging my purchases when I unload my groceries from the cart.  I keep the refrigerated things together so they can be bagged together.  I detest plastic bags and have a variety of bags I reuse.  Some are insulated for cold items so they stay cold and don’t sweat.  The bag boy was yakking to the bag boy in the next lane and wasn’t paying attention to what he was doing.  None of my refrigerated things got into the insulated bags.  Not really a big issue since it wasn’t above 50 degrees today but it still ticked me off.

The checkout girl started helping the bag boy and noticed the insulated bags had not been used.

I said, “He’s not paying attention.”

Bag Boy, “Huh?”

I said, “It doesn’t matter now.”

Bag Boy, “Wha…?”

“Pay attention to what you’re doing, not to your friend over there,”  I said calmly.

Funny how quiet the store got  and this is a pretty big store.  You could have heard a pin drop.  My groceries were quickly bagged and I was out of there.

I worked retail for many, many years and the customer in front of me was the most important person in the world during that transaction.  This was called customer service.

Times are tough out there and businesses need customers.  If you work in retail, do yourself and your employer a favor.  Pay attention to the customer in front of you.   Be courteous.  Be professional.  They are paying your salary.

3 thoughts on “I am the most important person in the world

  1. AMEN to that! As a customer service provider my aim is to give the utmost attention to the customer, help them find what they are looking for or a substitute and hopefully they spend their money at my store. Sometimes it gets difficult when they think you are their own personal slave and treat you like dirt…but they can never say were ignored!

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